Skills
Analytics
Visualization
Web Development
CI/CD
Experience
Professional Experience
Analytics Lead
Apr 2023 - Current
Flipkart Karnataka, India
- Built GenAI powered multi-agent Auto-RCA to diagnose WoW delivery breaches & pinpoint key operational drivers. Integrated weather/festival/traffic signals, reducing analyst TAT 70%. (Link to paper)
- Conceptualized & implemented "Repromise" charter, reducing customer anxiety while improving CES by 23% & decreasing cancellations by 15%.
- Mitigated Shipments' Delays by ML Based Model (85% Accuracy) predicting early signs of delay making supply chain more robust.
Business Analyst Intern
April 2022 - August 2022
Flipkart - Banglore, Karnataka, India
- Worked on model to predict the breach probability of shipments.
- Analysed every stage of the supply chain process to optimise logistic time.
Senior Software Engineer
Sep 2018- Jan 2021
Persistent Systems - Goa, India
- Designed automation, reporting & analysis tool for large American corporation's IT management team, tool was used to manage/analyze multiple servers commissioned on metrics like CPU utilization, network usage, failure rate.
- Developed POC application, improved user experience and user interface resulting in 45% decreased application load time.
- Facilitated porting legacy project to the POC and helped fix security issues while testing and maintaining project integrity.
Education
Post Graduate Diploma in Management - Big Data Analytics
June 2021 - March 2023
Goa Institue of Management - Goa, India
Understanding of different areas of management with a focus on the application of the Analytics tools and techniques to solve business problems.
Bachelor of Engineering - Computer Engineering
August 2010 - April 2014
Goa College of Engineering - Goa, India
Computer Architecture, Artificial Intelligence, Cyber Security, etc. Also included study of major programming languages like C, C++, Java and Python. Along with the software subjects,exposed to hardware subjects like Analog and Digital Electronics.
